To our valued CleverBuyers;
We would like to express our sincerest apology regarding the
problems that you have encountered with our recent deals specifically with our
travel deals. Presently, we are experiencing chaos from these travel agencies
when they declare that they can’t accommodate anymore our customers who
purchased their deals from CleverBuy due to some unexpected circumstances; bad
weather, full bookings for the month of April, May and June, abrupt increase of
airfare and hotel accommodations and some other pertinent reasons which we
failed to take into account at the onset.
Aside from being our business partners, CleverBuy is not
directly connected with these travel agencies. But we assure our customers that
we will assist our merchants and those who have been affected with the
aforementioned circumstances. We are now in contact with our merchant and
making our move on how we can help to iron out the problems.
Again, we apologize for the inconvenience these proceedings
have caused you. We assure you that we will be more careful next time in
choosing our partner merchants. We pledge not to run away from our
responsibilities to our valued CleverBuyers, but we are asking for sobriety, understanding
and more patience in this trying time.
It is never easy for us to receive complaints from our
customers for the unsatisfactory services rendered by our partner merchants
since we are just their marketing arm but nevertheless, we will take
responsibility to be the bridge between our merchants and our customers.
It has always been our pleasure to serve you. Thus, we are looking
forward to continue serving you in the future. If there are any other concerns that
you would like to address, please feel free to call us at (02) 553-8197. We
would be more than willing to accommodate them. Thank you very much and have a
nice day.
CHRISTIAN BAYER
CEO
CleverBuy Inc.
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